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TESTIMONIALS
"I
cant tell you how impressed I was with your service. Thank you
for going above and beyond and exceeding my expectations. I have
told several people about it. The next time that I am interested
in a charter or if anyone asks me I will definitely refer them
to Captain Aaron. Thanks again" - Francesca
(This was a
family who attempted to go out on a rough day and the wife/mom
got very sick).
"Capt
Aaron, first let me tell you that Chris is doing just fine.....all
be it her ego is suffering from all the comments leveled by the
boys and myself.I wanted to thank you for your graciousness during
our fishing attempt on Thursday. I knew we had some concerns but
never expected them to manifest themselves the way they did.I
appreciate the concern and actions of both you and Brian and appreciate
your sensitivity to the situation.I enjoyed talking to you about
a variety of subjects and was especially interested and pleased
with your focus on the customer experience and customer satisfaction.
Being in the customer business myself, I know how hard we must
work to provide the lasting impression you did during just the
few hours you spent with us.While I can't vouch for your capabilities
as a fisherman :) , I can certainly vouch for your capabilities
as a gentleman, business owner, and numero uno customer service
representative.Best of luck to both you, Brian and the Northwind
during the rest of the fishing season. Clear sailing and good
fishing!
PS, next
time I make it to the Northeast, I would love to go fishing! In
the meantime, I will be recommending that anyone looking to go
on a fishing charter in Portsmouth contact you." -
Bruce, Chris, Taylor and Logan Beguhn
"Aaron:
I just want to take the time to tell you what a great job you
did on our charter yesterday. I must commend you on the extra
effort and time you spent trying to make sure that our catch was
as good as possible. You went above and beyond what anyone could
have expected from any captain on any charter. I look forward
to booking again. " - Ken
Northwind Charters was happy to donate our time to "New Outlook
Teen Center" in Exeter NH www.newoutlookteencenter.org.
We had a blast taking you all out fishing and hope it made a fun
lasting memory in all your young participants lives.

Call
for reservations: 603-205-FISH (3474)
Email: info@northwindcharters.com
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